Payments & Financing

 

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Office Financial Policy

 

 


Our office takes pride in providing you with the finest dental care at very reasonable fees. In order to keep our fees as reasonable as possible we need your assistance and understanding of our payment policies.

Payment for services are due at the time services are rendered unless the office manager has approved specific payment arrangements. We accept checks, cash, Mastercard and Visa.

We do not overbook our appointments. That means an appointment time is reserved for you. Our office reserves the right to charge for broken appointments. If you are unable to keep your appointment you must give us the courtesy of canceling at least 24 hours in advance. This gives us an opportunity to fill the schedule.

Balances older than 30 days may be subject to interest charges of 1.5% per month, unless prior arrangements have been made.

All unpaid accounts are subject to collection costs, including accumulated interest.

Patient Financing

We are pleased to offer Capital One Healthcare Finance (formerly Dental Fee Plan) to our patients. Capital One Healthcare Finance is a convenient, no down payment, and low monthly payment plan for dental treatments of $1,000 to $25,000. Offering Capital One Healthcare Finance allows us to make the smile you've always wanted affordable.

Click HERE to Apply now and receive a decision within minutes.

Click HERE to view a sample of our financial form

 

 

 

 

 

Dental Insurance

 

 

 

Our office accepts payment towards your balance from most insurance companies. If we accept your insurance towards payment, your yearly deductible is due at the time services are rendered. We will estimate this as closely as possible. We must emphasize that as health care providers our relationship is with you, not with you insurance company. While we help obtain the maximum insurance benefits you are entitled to receive, all charges are your responsibility if we do not receive payment from your insurance company for any reason.

We are a participating provider in the following Insurance Plans:

Aetna Dental PPO

First Ameritas / Principal

 

 

Careington

Guardian

 

 

Connection Dental

Horizon Healthcare PPO Network

 

 

Delta Dental Premier

Horizon Healthcare Traditional Dental Network

 

 

Delta Dental Preferred (PPO)

MetLife PDP

 

 

Dental Health Alliance/Assurant Employee Benefits (formerly Fortis Benefits)

Mutual of Omaha

 

 

Dentemax

Oxford PPO

 

 

Empire Blue Cross/Blue Shield

The Principal Plan Dental PPO

 

 

Empire Dental Premium Care PPO Network

United Concordia

 

 

Empire Health Choice Federal Employee Program (FEP)

United Health Care
(Dental Benefit Providers)

 

If you insurance plan is not on the above list, please call the office to check as to whether we accept your plan. We accept new plans all the time!

Please understand the following:

1. Your insurance is a contract between you, and your insurance company and/or your employer. We are not a party to that contract. The range of benefits depends solely on what your employer wishes to purchase;

2. The financial obligation for dental treatment is between you and our office. The insurance company is responsible to you, and not to our office. We will assist you in any way that we can, but you are ultimately responsible for payment of treatment from the day it was rendered;

3. It is our pleasure to assist you by completing your claim forms. If your insurance carrier accepts electronic filing, your claim will be transmitted via computer modem before the end of the treatment day;

4. Please understand that your patient share is only an estimate and is based upon the information available to us. Some plans may cover as little as 30% or as much as 100% of dental services, with most falling in the 40% to 80% range. Most plans have a maximum amount they pay. It is usually between $1000- $1500 per year.

5. Our fees are considered to fall within the acceptable range from most insurance companies, and are covered up to the maximum allowance provided by them. This applies only to companies that pay a percentage (such as 80% or 50% ) of the usual, customary and reasonable fee as determined by most insurance companies. This does not apply to companies who reimburse based upon an arbitrary schedule of fees, which bears no relationship to the current standard and cost of care in this area. If your plan bases the amount of benefits on a schedule of fees arbitrarily developed by the insurance company, you may receive a lower percentage than the reimbursement level indicated in your dental plan. For example, if your plan states that it will pay 80% of the cost of a specific treatment, it means 80% of the fee arbitrarily determined by the insurance company and not the actual fee charged by our office;

6. Not all services are covered by all plans. Insurance companies often arbitrarily select certain services that they will or will not cover. The quality of your plan is usually related to how much your employer is willing to pay for the plan. While we will do our best to get benefits for any service you may need, any charges not paid by insurance are your responsibility.

If you have any questions about the above information or are uncertain about your insurance coverage, please do not hesitate to ask us. We are here to help you.

 

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